Faith Forge Labs · Ghana
Questions to settle before building for Ghana
Use these questions to prepare your project and identify any decisions your team or advisers need to confirm.
Questions to resolve
- Ghanaian English terminology, audience, content approval, and any additional language needs.
- GHS display, taxes and invoicing inputs approved by the client, payments, refunds, settlement, and reconciliation.
- Personal-data handling, processors, hosting, permissions, retention, deletion, security, and incidents.
- Mobile-first use, variable connectivity, accessibility, local formats, and real-device testing.
Language and localization
Define the language used for contracts, meetings, technical documentation, support, and user-facing content. Machine translation can assist drafting but should not be treated as certified or automatically publication-ready.
Privacy and data
Document what information is collected, why it is needed, who can access it, which vendors process it, where it may travel, how long it is retained, and how correction, export, deletion, and incidents are handled.
Payments and commerce
Define currency display, approved tax and invoicing inputs, providers, settlement, refunds, subscriptions, disputes, reconciliation, failed states, and support.
Accessibility and usability
Set a target before design and testing. Include keyboard use, screen-reader structure, focus states, contrast, errors, labels, mobile interaction, and representative testing.
Official starting points
Use these links with the responsible people in your organisation and recheck the current material for your project.
- Personal data Data Protection Commission Ghana Starting point for privacy and data-protection questions that require project-specific interpretation.
- Tax and revenue Ghana Revenue Authority Use to form tax and business-administration questions for the client and qualified advisers.
- Payment systems Bank of Ghana Starting point for payment-system context; confirm merchant and provider details directly.
- Cyber security Cyber Security Authority Ghana Use current authority material to frame security and incident questions for the actual service.
- Public services Ghana.gov Official public-service entry point; verify any service or integration requirement at the source.